Frontiers in Service 2021

  • Downey, H. (Participant)
  • Courtney Nations Azzari (Presenter)
  • Laurel Anderson (Participant)
  • Martin Mende (Participant)
  • Josephine Go Jefferies (Participant)
  • Amy L. Ostrom (Participant)

Activity: Participating in or organising an event typesParticipation in conference


In 2021, the Frontiers in Service Conference will be hosted by Florida State University and convene at the Omni Resort on the enchanting Amelia Island, June 10-13, 2021. Mark your calendar and join us on Amelia Island to explore the frontiers of service research and experience the amazing, global community of service scholars!

Themed around “Service Resurgence,” the conference will explore a wide variety of service topics. Certainly, it will consider the role of service in times of crises (e.g., the pandemic). Other important themes include service marketing, service management, service operations, service strategy, service design, service engineering, service science, service IT, AI/robotics in service, service and public policy, as well as transformative service and its linkage to individual and societal well-being.
Period10 Jun 202113 Jun 2021
Event typeConference
LocationUnited States, Florida
Degree of RecognitionInternational


  • expert services responsibilization coproduction contextualization transformative service research