Good Manners are Bad for You - Express

Description

This is a story in the Express about a paper I had just published with colleagues on the danger that ppoliteness norms can obscure clear communication.

 

Bonnefon, J.F., Feeney, A. & DeNeys, W. (2011) The risk of polite misunderstandings. Current Directions in Psychological Science, 20, 321-324.