Research Output per year
Personal profile
Research Statement
My research interests are in the area of service quality in Third Sector Organisations. Within this area, I have conducted qualitative research examining service quality in third sector multi-stakeholder networks. I have experience of teaching at undergraduate, post graduate and executive levels.
Teaching
Social innovation and business planning
Operations Management
Leading for Change
Adviser of Studies: Adviser of Studies for second year Business Management students (Queens University Belfast).
Achievements
Bernadette holds a PhD, an MSc in Executive Leadership, a MSSc in Organisational Planning and Manpower Studies and a BA Hons Degree. She has over 22 years of Senior Management experience in Third Sector Organisations where she has assumed responsibility for large scale procurement exercises, quality management, operational and strategic management, and business development. Bernadette also has expertise in securing funds for research and supervising post graduate research students.
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Network
Recent external collaboration on country level. Dive into details by clicking on the dots.
Research Output
Mission or margin? Using dynamic capabilities to manage adaptive tensions in social purpose organisations' business model innovation
Best, B., Moffett, S., McAdam, R. & Miller, K., 19 Feb 2020, In : Journal of Business Research. 15 p.Research output: Contribution to journal › Article
Open Access
Co-creating value through stakeholder engagement and knowledge co-creation in networked NGO services
Best, B., Moffett, S. & McAdam, R., 18 Mar 2019, 6th EurOMA Sustainable Operations and Supply Chains Forum Gothenburg: Engagement and co-creation of knowledge. p. 1-10 10 p. 13Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
Networked Business Models: Are they the key to creating sustainable social and economic value for non-profit social purpose organisations?
Best, B., Miller, K. & McAdam, R., 27 Jun 2019, EURAM 2019 Conference proceeding. 40 p. 1693Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
Stakeholder salience in public sector value co-creation
Best, B., Moffett, S. & McAdam, R., 04 Jun 2019, In : Public Management Review. 26 p.Research output: Contribution to journal › Article
1
Citation
(Scopus)
Examining networked NGO services: reconceptualising value co-creation
Best, B., Moffett, S., Hannibal, C. & McAdam, R., 06 Jun 2018, In : International Journal of Operations & Production Management. 38, 7, p. 1540-1561 21 p.Research output: Contribution to journal › Article
2
Citations
(Scopus)
Prizes
British Academy/Leverhulme Small Research Grants SRG 2018-19.
Bernadette Best (Recipient), 07 Mar 2019
Prize: Other distinction
ESRC Business Boost Fund
Bernadette Best (Recipient), 04 Apr 2019
Prize: Prize (including medals and awards)
European Conference Knowledge Management Best PhD Paper Award 2016 . Paper entitled: "Value-Added knowledge Management in Third Sector Organisations (TSOs)
Bernadette Best (Recipient), 02 Sep 2016
Prize: Prize (including medals and awards)
Activities
New Business Models for a Sustainable Future: Balancing Social and Economic Outcomes
Bernadette Best (Invited speaker), Kristel Miller (Organiser), Doroteya Vladimirova (Organiser)05 Mar 2020
Activity: Participating in or organising an event types › Participation in conference
Co-production: Theory informing practice
Bernadette Best (Invited speaker)12 Feb 2020
Activity: Participating in or organising an event types › Participation in workshop, seminar, course
European Management Journal (Journal)
Bernadette Best (Peer reviewer)04 Jun 2019
Activity: Publication peer-review and editorial work types › Publication peer-review
The Cedar Foundation Strategic Planning Workshop
Bernadette Best (Participant)21 Nov 2019
Activity: Participating in or organising an event types › Participation in workshop, seminar, course
Liverpool John Moores University
Bernadette Best (Visiting lecturer)06 Feb 2019
Activity: Visiting an external institution types › Research and Teaching at External Organisation