Research output per year
Research output per year
Personal profile
Research Statement
My research interests are in the area of service quality in Third Sector Organisations. Within this area, I have conducted qualitative research examining service quality in third sector multi-stakeholder networks. I have experience of teaching at undergraduate, post graduate and executive levels.
Teaching
Social innovation and business planning
Operations Management
Leading for Change
Adviser of Studies: Adviser of Studies for second year Business Management students (Queens University Belfast).
Achievements
Bernadette holds a PhD, an MSc in Executive Leadership, a MSSc in Organisational Planning and Manpower Studies, a BA Hons Degree and a PGCHET teaching qualification. She has over 22 years of Senior Management experience in Third Sector Organisations where she has assumed responsibility for large scale procurement exercises, quality management, operational and strategic management, and business development. Bernadette also has expertise in securing funds for research and supervising post graduate research students. She is a Fellow of FHEA.
Research Interests
Bernadette is a member of The Centre for Leadership, ethics and organisational research in a changing world (CLEO).
Fingerprint
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Network
Recent external collaboration on country/territory level. Dive into details by clicking on the dots or
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How do SPOs innovate their business models in order to engage in value co-creation through a value-network?
Best, B., Miller, K. & McAdam, R., 28 Jul 2021, (Accepted) ISBE Institute for Small Business and Entrepreneurship. p. 1-20 20 p.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
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Mission or margin? Using dynamic capabilities to manage adaptive tensions in social purpose organisations' business model innovation
Best, B., Moffett, S., McAdam, R. & Miller, K., 13 Mar 2021, In: Journal of Business Research. 125, 15 p.Research output: Contribution to journal › Article
Open AccessFile165 Downloads (Pure) -
Examining Antecedents Of Value Co-Creation In SPO Value Networks
Best, B., Miller, K. & McAdam, R., 11 May 2020, (Accepted) p. 1-13. 13 p.Research output: Contribution to conference › Paper › peer-review
Open AccessFile15 Downloads (Pure) -
Co-creating value through stakeholder engagement and knowledge co-creation in networked NGO services
Best, B., Moffett, S. & McAdam, R., 18 Mar 2019, 6th EurOMA Sustainable Operations and Supply Chains Forum Gothenburg: Engagement and co-creation of knowledge. p. 1-10 10 p. 13Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
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Networked Business Models: Are they the key to creating sustainable social and economic value for non-profit social purpose organisations?
Best, B., Miller, K. & McAdam, R., 27 Jun 2019, EURAM 2019 Conference proceeding. 40 p. 1693Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
Prizes
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British Academy/Leverhulme Small Research Grants SRG 2018-19.
Best, Bernadette (Recipient), 07 Mar 2019
Prize: Other distinction
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ESRC Business Boost Fund
Best, Bernadette (Recipient), 04 Apr 2019
Prize: Prize (including medals and awards)
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European Conference Knowledge Management Best PhD Paper Award 2016 . Paper entitled: "Value-Added knowledge Management in Third Sector Organisations (TSOs)
Best, Bernadette (Recipient), 02 Sep 2016
Prize: Prize (including medals and awards)
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Queens Merit Award
Best, Bernadette (Recipient), 14 Jan 2021
Prize: Prize (including medals and awards)
Activities
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Small Business Charter Panel session
Bernadette Best (Participant)
09 Nov 2021Activity: Participating in or organising an event types › Participation in workshop, seminar, course
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Offer holders event
Bernadette Best (Invited speaker)
20 Mar 2021Activity: Participating in or organising an event types › Participation in workshop, seminar, course
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The Cedar Foundation strategy workshop
Bernadette Best (Participant)
24 Nov 2020Activity: Participating in or organising an event types › Participation in workshop, seminar, course
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Cedar Foundation Strategy Consultation
Bernadette Best (Participant)
18 Aug 2020Activity: Participating in or organising an event types › Participation in workshop, seminar, course
Press / Media
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Business Model Innovation in Social Purpose Organisations: Sustaining the lifeblood of communities in need during times of crisis
26/11/2020
1 Media contribution
Press/Media: Research