I am Professor of Technology & Globalisation, and Dean & Head of Queen’s Business School. Previously, I was Professor of Technology & Globalisation at Loughborough Business School, Loughborough University. During my stint at Loughborough University (2006-2022), I served in a number of roles including Associate Dean (Research), Director of Internationalisation, Head of the International Business, Strategy and Innovation Group, and MBA Admissions Tutor. I have provided leadership to initiatives around building internationally competitive and inclusive research teams, setting up research centres and international partnerships, new programme development, and student recruitment. 

I have maintained a competitive research profile and I work with a range of start-ups, multinational companies, and public sector organisations. I have published peer-reviewed articles on global technology sourcing, management of digital innovations, and social entrepreneurship. I serve on the editorial boards of five scholarly journals and I have been consistently ranked amongst the top 20 global scholars based on research publications in the Association for Information Systems’ basket of eight world-leading scholarly journals. The Economic and Social Research Council, Society for the Advancement of Management Studies, British Academy and The Newton Fund have funded my recent work.

I work with a diverse range of organisations globally. These relationships have developed through informal research networks, grants, industry-sponsored and commissioned research, and PhD research projects. External research engagements (2004 - Present) span three areas.

1. Strategic coordination of technology sourcing in global firms

Indicative sample of engagements: Bosch (Germany, India), EY (UK, India), IBM (UK), Infosys (India), Mahindra (India), Vodafone (UK), Wipro (India).

This stream of research has contributed to the development of:

• mechanisms for effective knowledge management in offshore software development centers.
• strategies for managing status differentials between HQ and subsidiary units.
• initiatives for handling paradoxes around employee motivation and identity threats.

2. Management of digital social innovations

Indicative sample of recent engagements: CloudFactory (UK, Nepal), eBay (UK), Rang De (India), Rural Shores (India).

This stream of research has contributed to the development and implementation of strategies for:

• balancing social and commercial objectives through hybrid organising.
• bridging the ‘digital divide’ in emerging markets.
• sustaining competitive advantage through transparent operations.

3. Impacts of social entrepreneurship

Indicative sample of recent engagements: Inkomoko (Rwanda, Kenya), Centre for Entrepreneurs (UK), The Entrepreneurial Refugee Network (UK).

This stream of research has contributed to the development and implementation of:

• frameworks for longitudinal social impact assessments.
• strategies for impact replication in new settings.
• impact evaluation techniques for periods of rapid growth.

My teaching has been well-received by all student groups. I have designed and delivered undergraduate, postgraduate, MBA, doctoral, and executive education modules on the strategic management of multinational enterprises, strategies for emerging markets, technology management, management information systems, global sourcing, and fintech innovations. I am active in international professional bodies such as the Academy of Management and Association for Information Systems and I have led over 60 symposia, training sessions, and professional development workshops.