A conceptualization of the determinants of small business website adoption

Geoff Simmons, Gillian A. Armstrong, Mark G. Durkin

Research output: Contribution to journalArticle

78 Citations (Scopus)


As evidence mounts on the importance of small businesses and the opportunities presented by website adoption globally, it becomes important to understand the key issues that determine website adoption. However, the extant literature relating to small business website adoption is fragmented and fails to provide an understanding of what determines adoption.Therefore the key contribution of this article to current knowledge is the development of a conceptualization, supported by the literature, that will provide an interpretation of what determines small business website adoption. Critically, this is the first article to incorporate the important role that the small business marketing context plays within Internet technology adoption. The article develops nine hypotheses, which relate to the critical interactions and integration, within and between four determinant groupings underpinning the conceptualization.The nine hypotheses will guide and direct future research towards generating an empirically based understanding of what determines small business website adoption.
Original languageEnglish
Pages (from-to)351-389
Number of pages39
JournalInternational Small Business Journal
Issue number3
Publication statusPublished - Jun 2008


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