A person-centred communication approach to working with older people who have dementia

Deborah Coleman, Nawal Ali S Asiri

Research output: Contribution to journalArticle


Dementia is prevalent among the older population, especially people over 65 years and is characterised by deterioration in a person's cognitive abilities (National Health Service (NHS), 2017). The main signs and symptoms of dementia include loss of memory, impaired thinking and problem-solving skills, and difficulties with communication. Effective communication in the healthcare setting will ensure patient care is safe and enable support workers to understand the needs of the older person with dementia. Communication is a vital aspect of healthcare, making it essential for support workers to be aware of challenges that may hinder communication and to identify strategies to enable the person to communicate their needs for as long as possible.
Original languageEnglish
Pages (from-to)548-552
JournalBritish Journal of Healthcare Assistants
Issue number11
Publication statusPublished - 09 Nov 2017


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