A telephone survey of medical patients 1 week after discharge from hospital

GERALD S. BOWMAN*, JANE HOWDEN, SUSAN ALLEN, ROSEMARY A. WEBSTER, David, R. Thompson

*Corresponding author for this work

Research output: Contribution to journalArticle

21 Citations (Scopus)

Abstract

The telephone is an effective means of communication and its use is growing as a means of offering members of the public access to health‐care agencies for advice and support. Acute hospital beds are at a premium and as lengths of stay in hospital continue to fall there is an increasing need for effective discharge planning and post‐discharge support. Eighty‐five patients (58 men and 27 women) were interviewed over the telephone 1 week after discharge from a medical ward. Over half of the patients reported health problems and one‐fifth reported social problems. Almost half of the patients sought advice. Telephone follow‐up would appear to be a useful means of monitoring a patient's progress and providing an opportunity for patients seeking, or nurses offering, advice and support.

Original languageEnglish
Pages (from-to)369-373
Number of pages5
JournalJournal of Clinical Nursing
Volume3
Issue number6
DOIs
Publication statusPublished - 01 Jan 1994

Keywords

  • advice
  • discharge planning
  • health problems
  • social problems
  • support
  • telephone survey

ASJC Scopus subject areas

  • Nursing(all)

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