Adopting a Learning Based Approach to Impove Internal Communications: a Large Utility Experience

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	774-794
Number of pages	21
Journal	International Journal of Quality and Reliability Management
Volume	20
Publication status	Published - 2003

Cite this

@article{41dfd742a2c949d298454b5fa532d0fb,

title = "Adopting a Learning Based Approach to Impove Internal Communications: a Large Utility Experience",

author = "Joan Henderson and R. McAdam",

year = "2003",

language = "English",

volume = "20",

pages = "774--794",

journal = "International Journal of Quality and Reliability Management",

issn = "0265-671X",

publisher = "Emerald Publishing",

}