Abstract
This article explores the factors that contribute to patient safety incidents. It highlights the importance of human factors in influencing the clinician's performance. Rather than focusing on clinical skills, the article explores the range of non-technical skills which are seen to each contribute to patient safety, including: communication, teamworking, leadership, active followership, situational awareness, decision-making, assertiveness, and workload management. It asks how cognitive processes can influence safe decision-making.
| Original language | English |
|---|---|
| Pages (from-to) | 477-481 |
| Number of pages | 5 |
| Journal | British Journal of Healthcare Management |
| Volume | 21 |
| Issue number | 10 |
| DOIs | |
| Publication status | Published - Oct 2015 |
UN SDGs
This output contributes to the following UN Sustainable Development Goals (SDGs)
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SDG 3 Good Health and Well-being
Keywords
- Cognition
- Communication
- Decision-making
- Metacognition
- Patient safety
ASJC Scopus subject areas
- Leadership and Management
- Health Policy
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