•To synthesise the views and experiences of consumers and health providers of working in partnership to promote person‐centred health services.
•To identify best practice principles for working in partnership at the health service level by understanding consumers' and health providers' views and experiences.
•To investigate the barriers and facilitators to working in partnership and how these may promote or impede person‐centred planning, delivery or evaluation of health services. For example, if consumers are given sufficient training to help them work in partnership on a hospital quality and safety committee, they may be better able to contribute the consumer perspective to quality and safety decisions.
•To understand consumers' and health providers' views and experiences of working in partnership.
•To analyse the ways consumers and providers work in partnership (e.g. committee formats, experience‐based co‐design formats).