COVID-19 Public Health Road Map: Accessing appropriate health care

Lesley Lewis, Shanara Abdin, Gillian W. Shorter, Nicky Knowles, Elizabeth Jenkinson, Neil Howlett, Emily McBride, Jo Hart, Daryl O'Connor, Madelynne A Arden, Chris Armitage, Tracy Epton, Lucie Byrne-Davis, Paul Chadwick, John Drury, Atiya Kamal, Vivien Swanson, Ellie Whittaker, Angel Chater

Research output: Book/ReportCommissioned report

Abstract

Behavioural Science Recommendations
Accessing appropriate healthcare can benefit both physical and psychological health. It is influenced by what we know and what we can do (capability); people around us and our physical environment (opportunity); and our beliefs, what we want, how we regulate our emotions, and our habit (motivation).

To support changes since COVID-19:
● Provide clear communications on changes to health care services since COVID-19 and how to access them,
● Where needed, proactively put in place strategies to mitigate influences that would stop patients accessing appropriate health care,
● Use patient communications to address key barriers to accessing health care,
● Facilitate the planning of, and adherence to, attending health care appointments in the event of unpredictable circumstances,
● Promote the benefits and importance of accessing appropriate health care for physical and psychological health.
We recommend following the British Psychological Society’s Behavioural Science and Disease Prevention: Psychological guidance4 to shape any policy and/or communications strategy.
Original languageEnglish
Place of PublicationLeicester
PublisherBritish Psychological Society
Commissioning bodyBritish Psychological Society
Publication statusPublished - 19 Aug 2022

Bibliographical note

Co-Chair of the Health Behaviour and COVID-19 working group that produced these documents 8/9

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