Critical Success Factors for Achieving Social Value in Construction Procurement

Shauna Murtagh, Tara Brooks

Research output: Contribution to journalArticlepeer-review

12 Citations (Scopus)
509 Downloads (Pure)


The delivery of social value is now an established requirement embedded in many public sector construction projects. Understanding factors for success will aid both contractors and commissioners to implement social value requirements. The literature on social value in construction suggests factors that may positively or negatively affect the successful delivery of social value. This study takes a sequential mixed methods approach to identify critical success factors using face to face semi-structured interviews with contractors and public sector commissioners in Northern Ireland, followed by a questionnaire survey of key factors identified from the interviews. Findings reveal five critical factors identified using factor analysis: organisational leadership; process and preparation, social and local awareness; effective support networks and industry focused strategy. Contractors and commissioners can differ significantly in their perception of the importance of certain factors. A maturity matrix is developed for commissioners and contractors to review their level of maturity in terms of delivery of social value. Contractors and commissioners can use the identified factors to develop optimal conditions for successful social value delivery in construction projects in Northern Ireland.
Original languageEnglish
Pages (from-to)183–196
Number of pages14
JournalProceedings of the Institution of Civil Engineers - Management, Procurement and Law
Issue number5
Early online date27 Aug 2019
Publication statusPublished - 03 Oct 2019


  • Social Value, Construction Procurement


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