Disparities in quality perceptions between small firms and their customers

S. Roper, Nola Hewitt-Dundas, B. McFerran

Research output: Contribution to journal › Article › peer-review

9 Citations (Scopus)

Original language	English
Pages (from-to)	64-79
Number of pages	16
Journal	International Small Business Journal
Volume	15 (3)
DOIs	https://doi.org/10.1177/0266242697154004
Publication status	Published - Jul 1997

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title = "Disparities in quality perceptions between small firms and their customers",

author = "S. Roper and Nola Hewitt-Dundas and B. McFerran",

year = "1997",

month = jul,

doi = "10.1177/0266242697154004",

language = "English",

volume = "15 (3)",

pages = "64--79",

journal = "International Small Business Journal",

issn = "0266-2426",

publisher = "Sage Publications Ltd",

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TY - JOUR

T1 - Disparities in quality perceptions between small firms and their customers

AU - Roper, S.

AU - Hewitt-Dundas, Nola

AU - McFerran, B.

PY - 1997/7

Y1 - 1997/7

U2 - 10.1177/0266242697154004

DO - 10.1177/0266242697154004

M3 - Article

SN - 0266-2426

VL - 15 (3)

SP - 64

EP - 79

JO - International Small Business Journal

JF - International Small Business Journal

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