Disparities in quality perceptions between small firms and their customers

S. Roper, Nola Hewitt-Dundas, B. McFerran

Research output: Contribution to journalArticlepeer-review

8 Citations (Scopus)
Original languageEnglish
Pages (from-to)64-79
Number of pages16
JournalInternational Small Business Journal
Volume15 (3)
DOIs
Publication statusPublished - Jul 1997

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