Disrupting Finance FinTech and Strategy in the 21st Century. Book Chapter: InsurTech

Mark Farrell, Dominic Cortis, Johann Debono, Jeremy Debattista

Research output: Chapter in Book/Report/Conference proceedingChapter (peer-reviewed)peer-review


This open access Pivot demonstrates how a variety of technologies act as innovation catalysts within the banking and financial services sector. Traditional banks and financial services are under increasing competition from global IT companies such as Google, Apple, Amazon and PayPal whilst facing pressure from investors to reduce costs, increase agility and improve customer retention. Technologies such as blockchain, cloud computing, mobile technologies, big data analytics and social media therefore have perhaps more potential in this industry and area of business than any other. This book defines a fintech ecosystem for the 21st century, providing a state-of-the art review of current literature, suggesting avenues for new research and offering perspectives from business, technology and industry.
Original languageEnglish
Title of host publicationDisrupting Finance FinTech and Strategy in the 21st Century.
PublisherPalgrave Macmillan
ChapterCH5: InsurTech
Number of pages12
ISBN (Electronic)978-3-030-02330-0
ISBN (Print)978-3-030-02329-4
Publication statusPublished - 01 Mar 2019


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