Extending BPM Environments of Your Choice with Performance Related Decision Support

Mathias Fritzsche*, Michael Picht, Wasif Gilani, Ivor Spence, John Brown, Peter Kilpatrick

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingChapter

18 Citations (Scopus)

Abstract

What-if Simulations have been identified as one solution for business performance related decision support. Such support is especially useful in cases where it can be automatically generated out of Business Process Management (BPM) Environments from the existing business process models and performance parameters monitored from the executed business process instances. Currently, some of the available BPM Environments offer basic-level performance prediction capabilities. However, these functionalities are normally too limited to be generally useful for performance related decision support at business process level. In this paper, an approach is presented which allows the non-intrusive integration of sophisticated tooling for what-if simulations, analytic performance prediction tools process optimizations or a combination Of Such solutions into already existing BPM environments. The approach abstracts from process modelling techniques which enable automatic decision support spanning processes across numerous BPM Environments. For instance, this enables end-to-end decision support for composite processes modelled with the Business Process Modelling Notation (BPMN) on top of existing Enterprise Resource Planning (ERP) processes modelled with proprietary languages.

Original languageEnglish
Title of host publicationBUSINESS PROCESS MANAGEMENT, PROCEEDINGS
EditorsU Dayal, J Eder, J Koehler, HA Reijers
Place of PublicationBERLIN
PublisherSpringer
Pages97-112
Number of pages16
ISBN (Print)978-3-642-03847-1
DOIs
Publication statusPublished - 2009
Event7th International Conference on Business Process Management - Ulm, Germany
Duration: 08 Sep 200910 Sep 2009

Publication series

NameLecture Notes in Computer Science
PublisherSPRINGER-VERLAG BERLIN
Volume5701
ISSN (Print)0302-9743

Conference

Conference7th International Conference on Business Process Management
CountryGermany
CityUlm
Period08/09/200910/09/2009

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  • Cite this

    Fritzsche, M., Picht, M., Gilani, W., Spence, I., Brown, J., & Kilpatrick, P. (2009). Extending BPM Environments of Your Choice with Performance Related Decision Support. In U. Dayal, J. Eder, J. Koehler, & HA. Reijers (Eds.), BUSINESS PROCESS MANAGEMENT, PROCEEDINGS (pp. 97-112). (Lecture Notes in Computer Science; Vol. 5701). Springer. https://doi.org/10.1007/978-3-642-03848-8_8