Factors That Impact Technology Innovation Adoption Among Irish Professional Service Sector SMEs

Elaine Ramsey, Patrick Ibbotson, Patrick McCole

Research output: Contribution to journalArticlepeer-review

24 Citations (Scopus)

Abstract

This paper disseminates the findings from a study into the factors impacting technological innovation adoption and diffusion specific to the deployment of electronic-commerce strategies within professional service sector SMEs in Ireland. Confirmatory factor analysis was performed and seven factors relating to a firm's external/internal environment were found to underpin adoption. These are: electronic-commerce capability; willingness to change/rate of response to new technologies; technological opportunity recognition; customer orientation; sensitivity to competitive/customer environments; perceptions of technology feasibility; and e-skills development mechanisms. t-tests revealed differences between adopters and non-adopters, and forward stepwise logistic regression is used to assess the extent to which these seven factors actually predict electronic-commerce adoption. It was found that electronic-commerce capability and the willingness to change/rate of response to new technologies are the two most important factors affecting adoption behaviours. © Imperial College Press.
Original languageEnglish
Pages (from-to)629-654
Number of pages26
JournalInternational Journal of Innovation Management
Volume12
Issue number4
DOIs
Publication statusPublished - Dec 2008

ASJC Scopus subject areas

  • Business and International Management
  • Management of Technology and Innovation
  • Strategy and Management

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