Feasibility of an online implementation toolkit for palliative care services seeking to implement a carer-centred process of assessment and support

Janet Diffin, Gail Ewing, Christine Rowland, Gunn Grande

Research output: Contribution to conferencePoster

Abstract

Introduction: The Carer Support Needs Assessment Tool (CSNAT) intervention requires a change in practice to a carer-centred process of assessment and support.1-3 An online toolkit was developed to guide palliative services through the process of implementing the CSNAT intervention.

Aims: Explore the feasibility and acceptability of delivering implementation training through an online toolkit format.

Methods: The online toolkit has two learning components: (1) Individual: knowledge for practitioners to use the intervention; (2) Organisational: to assist a project team to plan pilot and sustain implementation. Five UK palliative care services participated; 2–4 practitioners from each completed the toolkit. Online survey administered upon completion of each learning component for feedback on content followed by telephone interview.

Results: 15 practitioners completed ‘Learning component 1’ survey 14 completed ‘Learning component 2’ survey and 13 were interviewed. Feedback on content was positive. Online learning suitability was influenced by resource availability the nature/size of the team and individual learning styles. Variation in location of completion (work/home or both) was partly explained by availability of IT equipment space and time within the organisation. Whilst the majority of participants saw the value of online learning some had a preference for face-to-face delivery and so blended learning to include group discussions was deemed appropriate.

Conclusions: Whilst online learning is welcomed by practitioners organisations need to ensure sufficient resources are available to enable completion and that it is given the same priority as attendance at face-to-face workshops. Blended learning may help accommodate different learning preferences.

Funder: NIHR CLARHC Greater Manchester
Original languageEnglish
Publication statusPublished - 2018
EventThe Annual Marie Curie Palliative Care Research Conference: "From radical to real: Implementing new models of palliative care" - Royal Society of Medicine, London, United Kingdom
Duration: 17 Oct 201817 Oct 2018

Conference

ConferenceThe Annual Marie Curie Palliative Care Research Conference: "From radical to real: Implementing new models of palliative care"
CountryUnited Kingdom
CityLondon
Period17/10/201817/10/2018

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  • Cite this

    Diffin, J., Ewing, G., Rowland, C., & Grande, G. (2018). Feasibility of an online implementation toolkit for palliative care services seeking to implement a carer-centred process of assessment and support. Poster session presented at The Annual Marie Curie Palliative Care Research Conference: "From radical to real: Implementing new models of palliative care", London, United Kingdom. https://spcare.bmj.com/content/8/3/364.1