From travel to virtual work: the transitional experiences of global workers during COVID-19

Stefan Jooss, Kieran M. Conroy, Anthony McDonnell

Research output: Contribution to journalArticlepeer-review

9 Citations (Scopus)
150 Downloads (Pure)

Abstract

The Covid-19 pandemic has transformed how global work is conducted in multinational enterprises. There has been a rapid and forced shift from global mobility to global virtual work. Taking a transition perspective and drawing on event system theory, this paper examines the transitional working experiences of global workers amid a global health pandemic. Through 32 in-depth interviews (pre- and in-Covid-19), our findings reveal how this exogenous event has transformed previously unquestioned and enshrined global work routines. By unpacking the transition process, we find that global workers were challenged to reconfigure the structural and relational dimensions of their global work. We disentangle the strategic and sustainable lessons learnt on the future of global working for multinational enterprises.

Original languageEnglish
Article number102052
JournalInternational Business Review
Volume31
Issue number6
Early online date27 Sept 2022
DOIs
Publication statusPublished - 01 Dec 2022

Keywords

  • Event system theory
  • Global mobility
  • Global work
  • Multinational enterprise
  • Transitions

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