General Practice after the Introduction of the QOF

M. Al Yahya, Matthias Beck

Research output: Contribution to journalArticle

2 Citations (Scopus)

Abstract

While the Quality and Outcomes Framework (QOF) is reported to improve performance, its impact on some aspects of organisations need to be explored given the increased reliance on such schemes. Organisational culture can be seen as providing a sense of common values, belief, and norms, which may act as guidelines for behaviour in organisational settings. This research employs a competing value framework depictures different types of culture based on specific focuses and processes. The study is based on interviews with 2 GP practices in the north of England involving 19 participants. Healthcare professionals were aware that there is a dominant value held and shared strongly among members of the organisations-to provide high quality patient-centred services. This study found that while clan culture is still strong in both practices, changes occured in respondents' culture after the implementation of the QOF.
Original languageEnglish
Pages (from-to)345-352
Number of pages8
JournalBritish Journal of Healthcare Management
Volume17
Issue number8
DOIs
Publication statusPublished - Aug 2011

ASJC Scopus subject areas

  • Health Policy
  • Leadership and Management

Fingerprint Dive into the research topics of 'General Practice after the Introduction of the QOF'. Together they form a unique fingerprint.

  • Cite this