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How is a network identity developed and legitimised over time? A sensemaking approach to analysing social purpose organisations’ networks.

  • Bernadette Best
  • , Kristel Miller
  • , Rodney McAdam

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

Increasingly SPOs are forming networks in order to remain sustainable and achieve their social missions within an increasingly competitive environment. The formation of a network can be considered a process, which involves a number of strategic actions and negotiations which challenge individual organisational identities as they seek to co-create value for the collective; consequently, developing a network identity. The concept of identity is ambiguous within literature yet plays an important role in influencing actions, behaviours and perceptions of both self and others. Network identity is considered to be distinct and developed over time through interactions and relationships with actors who seek to achieve a common goal. Whilst literature recognises that identity is a multi-level construct, limited research to date has explored multi-level identity linkages and in particular how network identity is formed and legitimised within a SPO context. The legitimacy of a network identity is important, since it can not only impact the outcomes of the network through the absence of a common identity shared between network members, but can impact the networks perceived credibility to external stakeholders This research helps contribute to new knowledge through exploring the following research question: How is an SPO network identity legitimised? We utilise the concepts of pragmatic, moral and cognitive legitimacy to theorise and develop explanatory reasoning of how an SPO network identity is legitimised. We take a process-based view of identity construction, drawing upon both retrospective and prospective sensemaking approaches. Through our analysis of 3 SPO business networks, the findings reveal how SPOs construe and adapt their situated identities over time as they progress towards the desired state of developing a network identity which is considered legitimate within their social context and external environment. The findings identified that the legitimacy of an SPO network identity is governed by both utilitarian and normative orientations that are understood and manifested through retrospective and prospective sensemaking processes. We differentiate particular identity legitimisation complexities at three stages of context including the network-as-form, the network-as-entity, and the network-as-interaction. By illuminating network activities and processes accomplished through sensemaking, our findings contribute a rich, empirical understanding of how the distinctive identity of an SPO network is legitimised over time. Moreover, we illuminate the spill-over effects of legitimising a network at different stages, thereby offering the potential for managerial savings in time and effort needed to build legitimacy.
Original languageEnglish
Title of host publicationEURAM Conference 2022: Proceedings
PublisherEURAM
Number of pages40
ISBN (Print)978-2-9602195-4-8
Publication statusPublished - 16 Mar 2022
EventEURAM Conference 2022: Leading digital transformation - Winterthur, Zurich, Switzerland
Duration: 15 Jun 2022 → 17 Jun 2022
https://conferences.euram.academy/2022conference/

Publication series

NameEURAM Proceedings
ISSN (Print)2466-7498

Conference

ConferenceEURAM Conference 2022: Leading digital transformation
Country/TerritorySwitzerland
CityZurich
Period15/06/2022 → 17/06/2022
Internet address

Keywords

  • Social purpose organisations, network identity, legitimacy, sensemaking, temporalities, network activities

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