Influencing the future of TQM: Internal and external driving factors

Joan Henderson, R. McAdam

Research output: Contribution to journalArticle

31 Citations (Scopus)
Original languageEnglish
Pages (from-to)51-71
Number of pages21
JournalInternational Journal of Quality and Reliability Management
Volume21
Publication statusPublished - 2003

Cite this

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title = "Influencing the future of TQM: Internal and external driving factors",
author = "Joan Henderson and R. McAdam",
year = "2003",
language = "English",
volume = "21",
pages = "51--71",
journal = "International Journal of Quality and Reliability Management",
issn = "0265-671X",
publisher = "Emerald Group Publishing Ltd.",

}

Influencing the future of TQM: Internal and external driving factors. / Henderson, Joan; McAdam, R.

In: International Journal of Quality and Reliability Management, Vol. 21, 2003, p. 51-71.

Research output: Contribution to journalArticle

TY - JOUR

T1 - Influencing the future of TQM: Internal and external driving factors

AU - Henderson, Joan

AU - McAdam, R.

PY - 2003

Y1 - 2003

M3 - Article

VL - 21

SP - 51

EP - 71

JO - International Journal of Quality and Reliability Management

JF - International Journal of Quality and Reliability Management

SN - 0265-671X

ER -