Influencing the future of TQM: Internal and external driving factors

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	51-71
Number of pages	21
Journal	International Journal of Quality and Reliability Management
Volume	21
Publication status	Published - 2003

Cite this

@article{3eaa3f3edb6e4c1ba325fc9d24a06410,

title = "Influencing the future of TQM: Internal and external driving factors",

author = "Joan Henderson and R. McAdam",

year = "2003",

language = "English",

volume = "21",

pages = "51--71",

journal = "International Journal of Quality and Reliability Management",

issn = "0265-671X",

publisher = "Emerald Publishing",

}