Abstract
Employing a multidisciplinary approach this paper addresses an important area of how born global high-technology firms develop knowledge integration capability through their internal and external networks. Knowledge integration is noted as a critical capability in the innovation process. Our exploratory study contributes by: presenting evidence from India’s high-technology IT/BPO offshore outsourcing business-to-business (B2B) vendors; adding to the theoretical body of knowledge by identifying the three critical operational routines of learning, market and quality orientations that are critical in developing knowledge integration capability and supporting innovation processes; and develops a theoretical framework for future researchers to test it through survey designs. We conclude by identifying future research and managerial implications for firms operating in such milieus.
| Original language | English |
|---|---|
| Pages (from-to) | 565-574 |
| Number of pages | 10 |
| Journal | Knowledge Management Research and Practice |
| Volume | 14 |
| Issue number | 4 |
| DOIs | |
| Publication status | Published - 01 Jun 2016 |
| Externally published | Yes |
Bibliographical note
Funding Information:Venkataraman Nilakant, Associate Professor, teaches at the Department of Management, University of Canterbury, Christchurch New Zealand. He specialises in change management and his work appears in several premier academic journals and books. More recently he has been the recipient of a major research grant on organisational resilience.
Publisher Copyright:
© 2015 Operational Research Society Ltd. All rights reserved.
Keywords
- business-tobusiness
- high-technology firms
- India
- innovation
- knowledge integration mechanisms
ASJC Scopus subject areas
- Management Information Systems
- Business and International Management
- Strategy and Management
- Management Science and Operations Research
- Library and Information Sciences
- Management of Technology and Innovation