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Making the law accessible to non-lawyers: effects of different kinds of expertise on perceived usability of online legal information services
David Newman, Ursula Doherty
Queen's Management School
Research output
:
Contribution to journal
›
Article
›
peer-review
5
Citations (Scopus)
Overview
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Weight
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Medicine & Life Sciences
Legal Services
100%
Information Services
71%
Information Storage and Retrieval
53%
Environment Design
48%
Lawyers
41%
Databases
35%
Public Sector
34%
Terminology
29%
Arts & Humanities
Usability
62%
Information Services
59%
Expertise
52%
Information Retrieval
37%
Think-aloud
23%
Legal Terminology
23%
Data Base
20%
Legal Documents
18%
Attunement
18%
Lawyers
17%
Completion
14%
Usefulness
11%
Planning
11%
Public Sector
11%
Syntax
10%
Government
8%
Social Sciences
Legal information
81%
information service
61%
Legal training
60%
expertise
43%
Law
30%
Legal documents
24%
electronic government
19%
lawyer
18%
technical language
17%
public sector
16%
planning
11%
Engineering & Materials Science
Information retrieval
56%
e-government
38%
Terminology
32%
Planning
18%