Mining Conversational Text for Procedures with Applications in Contact Centers

Research output: Contribution to journal › Article › peer-review

Original language	English
Pages (from-to)	227-238
Number of pages	12
Journal	International Journal on Document Analysis and Recognition (IJDAR)
Volume	10
Issue number	3-4
Publication status	Published - 2007

Access to Document

@article{6675813e822c4d4fa354b37276ac769e,

title = "Mining Conversational Text for Procedures with Applications in Contact Centers",

author = "Deepak Padmanabhan and Krishna Kummamuru",

year = "2007",

language = "English",

volume = "10",

pages = "227--238",

journal = "International Journal on Document Analysis and Recognition (IJDAR)",

issn = "1433-2833",

publisher = "Springer Verlag",

number = "3-4",

}

TY - JOUR

T1 - Mining Conversational Text for Procedures with Applications in Contact Centers

AU - Padmanabhan, Deepak

AU - Kummamuru, Krishna

PY - 2007

Y1 - 2007

M3 - Article

SN - 1433-2833

VL - 10

SP - 227

EP - 238

JO - International Journal on Document Analysis and Recognition (IJDAR)

JF - International Journal on Document Analysis and Recognition (IJDAR)

IS - 3-4

ER -