Mining Conversational Text for Procedures with Applications in Contact Centers

Deepak Padmanabhan, Krishna Kummamuru

Research output: Contribution to journalArticle

7 Citations (Scopus)
LanguageEnglish
Pages227-238
Number of pages12
JournalInternational Journal on Document Analysis and Recognition (IJDAR)
Volume10
Issue number3-4
Publication statusPublished - 2007

Cite this

@article{6675813e822c4d4fa354b37276ac769e,
title = "Mining Conversational Text for Procedures with Applications in Contact Centers",
author = "Deepak Padmanabhan and Krishna Kummamuru",
year = "2007",
language = "English",
volume = "10",
pages = "227--238",
journal = "International Journal on Document Analysis and Recognition (IJDAR)",
issn = "1433-2833",
publisher = "Springer Verlag",
number = "3-4",

}

Mining Conversational Text for Procedures with Applications in Contact Centers. / Padmanabhan, Deepak; Kummamuru, Krishna.

In: International Journal on Document Analysis and Recognition (IJDAR), Vol. 10, No. 3-4, 2007, p. 227-238.

Research output: Contribution to journalArticle

TY - JOUR

T1 - Mining Conversational Text for Procedures with Applications in Contact Centers

AU - Padmanabhan, Deepak

AU - Kummamuru, Krishna

PY - 2007

Y1 - 2007

M3 - Article

VL - 10

SP - 227

EP - 238

JO - International Journal on Document Analysis and Recognition (IJDAR)

T2 - International Journal on Document Analysis and Recognition (IJDAR)

JF - International Journal on Document Analysis and Recognition (IJDAR)

SN - 1433-2833

IS - 3-4

ER -