Organisational and technological AI readiness: evidence from Canadian public administration

Rohit Madan; Mona Ashok

Organisational and technological AI readiness: evidence from Canadian public administration

Queen's Business School (QBS)

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

Artificial Intelligence (AI) can add immense value to public administration for achieving public value goals. However, AI adoption presents unique challenges that require distinct organisational and technological capabilities. The literature lacks an understanding of how these capabilities interact and form in the first place. Using a cross-sectional survey of Canadian public administration (277 survey responses), technological AI readiness is identified as fundamental for AI adoption. However, although organisational AI readiness is an important determinant of technological AI readiness, it is not a sufficient condition for AI adoption.

Original language	English
Title of host publication	ICIS 2024 Proceedings
Publisher	Association for Information Systems
Volume	10
Publication status	Published - 24 Oct 2024
Event	International Conference on Information Systems ICIS 2024 - Bangkok, Bangkok, Thailand Duration: 15 Dec 2024 → 18 Dec 2024 https://icis2024.aisconferences.org/

Conference

Conference	International Conference on Information Systems ICIS 2024
Country/Territory	Thailand
City	Bangkok
Period	15/12/2024 → 18/12/2024
Internet address	https://icis2024.aisconferences.org/

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https://aisel.aisnet.org/icis2024/it_implement/it_implement/10/Licence: Unspecified

Cite this

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title = "Organisational and technological AI readiness: evidence from Canadian public administration",

abstract = "Artificial Intelligence (AI) can add immense value to public administration for achieving public value goals. However, AI adoption presents unique challenges that require distinct organisational and technological capabilities. The literature lacks an understanding of how these capabilities interact and form in the first place. Using a cross-sectional survey of Canadian public administration (277 survey responses), technological AI readiness is identified as fundamental for AI adoption. However, although organisational AI readiness is an important determinant of technological AI readiness, it is not a sufficient condition for AI adoption.",

author = "Rohit Madan and Mona Ashok",

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T1 - Organisational and technological AI readiness: evidence from Canadian public administration

AU - Madan, Rohit

AU - Ashok, Mona

PY - 2024/10/24

Y1 - 2024/10/24

N2 - Artificial Intelligence (AI) can add immense value to public administration for achieving public value goals. However, AI adoption presents unique challenges that require distinct organisational and technological capabilities. The literature lacks an understanding of how these capabilities interact and form in the first place. Using a cross-sectional survey of Canadian public administration (277 survey responses), technological AI readiness is identified as fundamental for AI adoption. However, although organisational AI readiness is an important determinant of technological AI readiness, it is not a sufficient condition for AI adoption.

AB - Artificial Intelligence (AI) can add immense value to public administration for achieving public value goals. However, AI adoption presents unique challenges that require distinct organisational and technological capabilities. The literature lacks an understanding of how these capabilities interact and form in the first place. Using a cross-sectional survey of Canadian public administration (277 survey responses), technological AI readiness is identified as fundamental for AI adoption. However, although organisational AI readiness is an important determinant of technological AI readiness, it is not a sufficient condition for AI adoption.

M3 - Conference contribution

VL - 10

BT - ICIS 2024 Proceedings

PB - Association for Information Systems

T2 - International Conference on Information Systems ICIS 2024

Y2 - 15 December 2024 through 18 December 2024

ER -

Organisational and technological AI readiness: evidence from Canadian public administration

Abstract

Conference

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