Abstract
Literature in the Performance Management (PM) field champions a shift to more continual forms of worker assessment. Advances in data analytic technologies are claimed to support such developments. However, critical literature finds that PM technologies induce malign consequences for workers and that unions should seek to organise an alternative agenda challenging employers. Based on findings from an action research project in retail and operations banking, the paper considers whether organising enables unions to curb PM technologies’ more malign features.
| Original language | English |
|---|---|
| Pages (from-to) | 285-306 |
| Number of pages | 20 |
| Journal | New Technology, Work and Employment |
| Volume | 36 |
| Issue number | 3 |
| Early online date | 17 Jul 2021 |
| DOIs | |
| Publication status | Early online date - 17 Jul 2021 |
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- Performance management technologies and trade union responses: A case study from banking
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Turning to organising: a study of shifting priorities within a white collar banking union
Murphy, G. D. (Author), Cullinane, N. (Supervisor) & Teague, P. (Supervisor), Dec 2024Student thesis: Doctoral Thesis › Doctor of Philosophy