Pharmacists' perceptions of their practice: a comparison between Alberta and Northern Ireland.

Yazid N. Al Hamarneh, Meagen Rosenthal, James C McElnay, Ross T Tsuyuki

Research output: Contribution to journalArticle

7 Citations (Scopus)

Abstract

Objective To explore how community pharmacists from Alberta, Canada, andNorthern Ireland, UK, describe what a pharmacist does and to compare theirresponses. Methods Two hundred community pharmacists were interviewed using the tele-phone. The interviewer who introduce d himself as a researcher asked two questionsabout the period over which the participants had been practising pharmacy and theway they describe what a pharmacist does.Responses were categor ised into three cat-egories: patient-centred, product-focused and ambiguous. Word-cloud analysis wasused to assess the use of patient-care-related terms. Key findings Of the responses from community pharmacists in Alberta, 29% werecategorised as patient-centred, 45% as product-focused and 26% as ambiguous. In Northern Ireland, 40% of the community pharmacists’ responses were categorisedas patient-centred, 39% as product-focused and 21% as ambiguous. Communitypharmacists in Northern Ireland provided more patient-centred responses thancommunity pharmacists in Alberta (P = 0.013). The word-cloud analysis showedthat ‘medicine’ and ‘dispense’ were the most frequently reported terms. It also high-lighted a relative lack of patient-care-related terms. Conclusions The findings of the present study are suggestive of some movementtowards patient-centredness; however, product-focused pra ctice still predominateswithin the pharmacy profession in Alberta and Northern Ireland. The relative lack ofpatient-care-related terms suggests that patient care is still not the first priority forpharmacists in both Alberta and Northern Ireland.
Original languageEnglish
Pages (from-to)57-64
Number of pages8
JournalThe International Journal of Pharmacy Practice
Volume20(1)
Issue number1
Early online date23 Sep 2011
DOIs
Publication statusPublished - Feb 2012

ASJC Scopus subject areas

  • Pharmaceutical Science
  • Health Policy
  • Public Health, Environmental and Occupational Health
  • Pharmacy

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