Quality assessment and user experience analysis of digital health apps

Maciej Hyzy; Raymond Bond; Maurice Mulvenna; Lu Bai; Simon Leigh

doi:10.14236/ewic/HCI2022.56

Quality assessment and user experience analysis of digital health apps

Maciej Hyzy, Raymond Bond, Maurice Mulvenna, Lu Bai, Simon Leigh

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

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Abstract

This paper provides an overview of research conducted in the area of digital health app (DHA) evaluation focusing on user experience (UX) assessment. A literature review of existing evaluation frameworks has been conducted. Furthermore, in collaboration with The Organisation for the Review of Care and Health Applications (ORCHA-a digital health app compliance company), a unique dataset comprising of quality assessment data for 2053 DHAs has been acquired. Using available literature and data science techniques on the ORCHA dataset, this research aims to derive new insights into the quality assessment process as well as new mobile UX knowledge and UX assessment tools.

Original language	English
Title of host publication	35th International BCS Human-Computer Interaction Conference (HCI2022): proceedings
DOIs	https://doi.org/10.14236/ewic/HCI2022.56
Publication status	Published - 12 Jul 2022
Externally published	Yes
Event	35th British HCI Conference Towards a Human-Centred Digital Society, HCI 2022 - Keele, Staffordshire, United Kingdom Duration: 11 Jul 2022 → 13 Jul 2022

Publication series

Name	Electronic Workshops in Computing
ISSN (Electronic)	1477-9358

Conference

Conference	35th British HCI Conference Towards a Human-Centred Digital Society, HCI 2022
Country/Territory	United Kingdom
City	Keele, Staffordshire
Period	11/07/2022 → 13/07/2022

Bibliographical note

Funding Information:
This research is done in partnership with ORCHA, a UK-based digital health compliance company. This work is supported by a Northern Ireland DfE CAST award / PhD scholarship.

Publisher Copyright:
© 2022 HCI.All Rights Reserved.

Keywords

Digital health
mHealth
mHealth apps evaluation
ORCHA assessment
UX assessment

ASJC Scopus subject areas

Artificial Intelligence
Computer Networks and Communications
Human-Computer Interaction

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

Access to Document

10.14236/ewic/HCI2022.56Licence: CC BY

Quality assessment and user experience analysis of digital health apps
Copyright 2022 the authors. This is an open access article published under a Creative Commons Attribution License (https://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution and reproduction in any medium, provided the author and source are cited.
Final published version, 283 KBLicence: CC BY

Cite this

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title = "Quality assessment and user experience analysis of digital health apps",

abstract = "This paper provides an overview of research conducted in the area of digital health app (DHA) evaluation focusing on user experience (UX) assessment. A literature review of existing evaluation frameworks has been conducted. Furthermore, in collaboration with The Organisation for the Review of Care and Health Applications (ORCHA-a digital health app compliance company), a unique dataset comprising of quality assessment data for 2053 DHAs has been acquired. Using available literature and data science techniques on the ORCHA dataset, this research aims to derive new insights into the quality assessment process as well as new mobile UX knowledge and UX assessment tools.",

keywords = "Digital health, mHealth, mHealth apps evaluation, ORCHA assessment, UX assessment",

author = "Maciej Hyzy and Raymond Bond and Maurice Mulvenna and Lu Bai and Simon Leigh",

note = "Funding Information: This research is done in partnership with ORCHA, a UK-based digital health compliance company. This work is supported by a Northern Ireland DfE CAST award / PhD scholarship. Publisher Copyright: {\textcopyright} 2022 HCI.All Rights Reserved.; 35th British HCI Conference Towards a Human-Centred Digital Society, HCI 2022 ; Conference date: 11-07-2022 Through 13-07-2022",

year = "2022",

month = jul,

day = "12",

doi = "10.14236/ewic/HCI2022.56",

language = "English",

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booktitle = "35th International BCS Human-Computer Interaction Conference (HCI2022): proceedings",

}

Hyzy, M, Bond, R, Mulvenna, M, Bai, L & Leigh, S 2022, Quality assessment and user experience analysis of digital health apps. in 35th International BCS Human-Computer Interaction Conference (HCI2022): proceedings. Electronic Workshops in Computing, 35th British HCI Conference Towards a Human-Centred Digital Society, HCI 2022, Keele, Staffordshire, United Kingdom, 11/07/2022. https://doi.org/10.14236/ewic/HCI2022.56

TY - GEN

T1 - Quality assessment and user experience analysis of digital health apps

AU - Hyzy, Maciej

AU - Bond, Raymond

AU - Mulvenna, Maurice

AU - Bai, Lu

AU - Leigh, Simon

N1 - Funding Information: This research is done in partnership with ORCHA, a UK-based digital health compliance company. This work is supported by a Northern Ireland DfE CAST award / PhD scholarship. Publisher Copyright: © 2022 HCI.All Rights Reserved.

PY - 2022/7/12

Y1 - 2022/7/12

N2 - This paper provides an overview of research conducted in the area of digital health app (DHA) evaluation focusing on user experience (UX) assessment. A literature review of existing evaluation frameworks has been conducted. Furthermore, in collaboration with The Organisation for the Review of Care and Health Applications (ORCHA-a digital health app compliance company), a unique dataset comprising of quality assessment data for 2053 DHAs has been acquired. Using available literature and data science techniques on the ORCHA dataset, this research aims to derive new insights into the quality assessment process as well as new mobile UX knowledge and UX assessment tools.

AB - This paper provides an overview of research conducted in the area of digital health app (DHA) evaluation focusing on user experience (UX) assessment. A literature review of existing evaluation frameworks has been conducted. Furthermore, in collaboration with The Organisation for the Review of Care and Health Applications (ORCHA-a digital health app compliance company), a unique dataset comprising of quality assessment data for 2053 DHAs has been acquired. Using available literature and data science techniques on the ORCHA dataset, this research aims to derive new insights into the quality assessment process as well as new mobile UX knowledge and UX assessment tools.

KW - Digital health

KW - mHealth

KW - mHealth apps evaluation

KW - ORCHA assessment

KW - UX assessment

U2 - 10.14236/ewic/HCI2022.56

DO - 10.14236/ewic/HCI2022.56

M3 - Conference contribution

AN - SCOPUS:85171277578

T3 - Electronic Workshops in Computing

BT - 35th International BCS Human-Computer Interaction Conference (HCI2022): proceedings

T2 - 35th British HCI Conference Towards a Human-Centred Digital Society, HCI 2022

Y2 - 11 July 2022 through 13 July 2022

ER -

Quality assessment and user experience analysis of digital health apps

Abstract

Publication series

Conference

Bibliographical note

Keywords

ASJC Scopus subject areas

UN SDGs

Access to Document

Fingerprint

Cite this