Review of studies on relationship management in construction projects

Research output: Contribution to conferencePaper

Abstract

Relationship management, as a “soft” management approach, has a crucial meaning for the success of construction projects. Researchers have gradually realised the significance of relationship management in construction projects since the second half of the 1990s. There appears to be lack of a systematic literature review on relationship management in construction projects. To bridge the gap, this paper analyses the previous research efforts of relationship management in construction projects by critically reviewing the retrieved papers published from 1994 to 2017. Four research topics relating to this field are determined, including (1) different perspectives of exploring relationship management; (2) key influencing factors of relationship management; (3) impacts of relationship management on construction project performance;
and (4) characteristics of relationship management, especially in large construction projects. The paper provides insights into relationship management in construction projects with complex and dynamic nature. It is found that the researchers have begun to utilise social network analysis (SNA) to deal with the complexity of relationship management. Besides the dynamics of relationship management deserves efforts in the future research.
Original languageEnglish
Pages179-194
Publication statusPublished - 06 Sep 2018
EventInternational SEEDS Conference 2018 - Dublin, Ireland
Duration: 06 Sep 201807 Sep 2018

Conference

ConferenceInternational SEEDS Conference 2018
CountryIreland
CityDublin
Period06/09/201807/09/2018

Fingerprint

Construction project
Relationship management
Reviewing
Nature
Social network analysis
Project performance
Influencing factors
Literature review

Keywords

  • Relationship management
  • construction projects
  • project management
  • critical review

Cite this

Li, J., & Meng, X. (2018). Review of studies on relationship management in construction projects. 179-194. Paper presented at International SEEDS Conference 2018, Dublin, Ireland.
Li, Jirong ; Meng, Xianhai. / Review of studies on relationship management in construction projects. Paper presented at International SEEDS Conference 2018, Dublin, Ireland.
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Li, J & Meng, X 2018, 'Review of studies on relationship management in construction projects', Paper presented at International SEEDS Conference 2018, Dublin, Ireland, 06/09/2018 - 07/09/2018 pp. 179-194.

Review of studies on relationship management in construction projects. / Li, Jirong; Meng, Xianhai.

2018. 179-194 Paper presented at International SEEDS Conference 2018, Dublin, Ireland.

Research output: Contribution to conferencePaper

TY - CONF

T1 - Review of studies on relationship management in construction projects

AU - Li, Jirong

AU - Meng, Xianhai

PY - 2018/9/6

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N2 - Relationship management, as a “soft” management approach, has a crucial meaning for the success of construction projects. Researchers have gradually realised the significance of relationship management in construction projects since the second half of the 1990s. There appears to be lack of a systematic literature review on relationship management in construction projects. To bridge the gap, this paper analyses the previous research efforts of relationship management in construction projects by critically reviewing the retrieved papers published from 1994 to 2017. Four research topics relating to this field are determined, including (1) different perspectives of exploring relationship management; (2) key influencing factors of relationship management; (3) impacts of relationship management on construction project performance;and (4) characteristics of relationship management, especially in large construction projects. The paper provides insights into relationship management in construction projects with complex and dynamic nature. It is found that the researchers have begun to utilise social network analysis (SNA) to deal with the complexity of relationship management. Besides the dynamics of relationship management deserves efforts in the future research.

AB - Relationship management, as a “soft” management approach, has a crucial meaning for the success of construction projects. Researchers have gradually realised the significance of relationship management in construction projects since the second half of the 1990s. There appears to be lack of a systematic literature review on relationship management in construction projects. To bridge the gap, this paper analyses the previous research efforts of relationship management in construction projects by critically reviewing the retrieved papers published from 1994 to 2017. Four research topics relating to this field are determined, including (1) different perspectives of exploring relationship management; (2) key influencing factors of relationship management; (3) impacts of relationship management on construction project performance;and (4) characteristics of relationship management, especially in large construction projects. The paper provides insights into relationship management in construction projects with complex and dynamic nature. It is found that the researchers have begun to utilise social network analysis (SNA) to deal with the complexity of relationship management. Besides the dynamics of relationship management deserves efforts in the future research.

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KW - construction projects

KW - project management

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Li J, Meng X. Review of studies on relationship management in construction projects. 2018. Paper presented at International SEEDS Conference 2018, Dublin, Ireland.