Service Innovation, Embeddedness and Business Performance: Evidence from Northern Ireland

J.H. Love, S. Roper, Nola Hewitt-Dundas

Research output: Contribution to journalArticlepeer-review

47 Citations (Scopus)


This paper explores the factors that determine innovation by service firms, and in particular the contribution of intra- and extra-regional connectivity. Subsequently, it is examined how service firms' innovation activity relates to productivity and export behaviour. The empirical analysis is based on matched data from the 2005 UK Innovation Survey - the UK component of the 4th Community Innovation Survey (CIS) - and the Annual Business Inquiry for Northern Ireland. Evidence is found of negative intra-regional embeddedness effects, but there is a positive contribution to innovation from extra-regional connectivity, particularly links to customers. Relationships between innovation, exporting, and productivity prove complex, but suggest that innovation itself is not sufficient to generate productivity improvements. Only when innovation is combined with increased export activity are productivity gains evident.
Original languageEnglish
Pages (from-to)983-1004
Number of pages22
JournalRegional Studies
Volume44 (8)
Issue number8
Publication statusPublished - Oct 2010

ASJC Scopus subject areas

  • Social Sciences(all)
  • Environmental Science(all)

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