Serving Multiple Masters: Exploring HRD in the Context of Third Sector Partnerships for Public Service Delivery

Denise Currie, Martin McCracken

Research output: Contribution to conferencePaper

Abstract

Organisations in the Non-Profit and Voluntary (NPV) sector increasingly face challenging and uncertain times with an increasing shift from public grant funding towards contract funding. As a result many of these changes employees in such organisations have often found themselves working more closely under contract with colleagues in public sector organisations in order to provide public services. Using a multiple case study methodology and in-depth interviewing of a range of stakeholders form two large Northern Irish based Non Profit Organisations in the social care sector, the purpose of this research was to
investigate HRD and people management issues and how a turbulent environment can affect how organisations approach HRD strategy and implementation.

The research identifies the importance placed upon NPOs adopting HRD strategies and addressing the development of unique and specialised skills in order to claw back power within the relationships they serve with statutory funding bodies. However this research also notes that the manner in which HRD and its associated issues are considered within NPOs can have an impact on the loyalty and commitment of the workforce which serves them. What is of concern is that the context for the delivery of public services under contract is putting increasing strain on NPOs and this has been felt markedly by their respective workforces, and unless strong values-led leadership and managerial practice is in
place in NPOs, the voluntary-centred ethos of those who work in the sector may be significantly damaged.
Original languageEnglish
Number of pages33
Publication statusPublished - Jun 2014
Event15th International Conference on Human Resource Development Research and Practice across Europe - Edinburgh Napier University, Edinburgh, United Kingdom
Duration: 04 Jun 201406 Jun 2014

Conference

Conference15th International Conference on Human Resource Development Research and Practice across Europe
CountryUnited Kingdom
CityEdinburgh
Period04/06/201406/06/2014

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