Sharing services, saving money? Five risks to cost saving when organizations share administrative services

Thomas Elston, Muiris MacCarthaigh

Research output: Contribution to journalArticle

17 Citations (Scopus)
319 Downloads (Pure)

Abstract

Shared services are a popular reform for governments under financial pressure. The hope is to reduce overheads and increase efficiency by providing support services like HR, finance and procurement once to multiple agencies. Drawing on insights from organization theory and political science, we identify five risks that shared services won’t live up to current expectations. We illustrate each with empirical evidence from the UK, Ireland and further afield, and conclude with suggestions on how to manage these risks.
Original languageEnglish
Pages (from-to)349-356
Number of pages8
JournalPublic Money and Management
Volume36
Issue number5
Early online date10 Jun 2016
DOIs
Publication statusPublished - Jul 2016

Bibliographical note

Accepted March 2016

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