Strong or invisible hands? - Managerial involvement in the knowledge sharing process of globally dispersed knowledge groups

Katharina J. Raab*, Björn Ambos, Stephen Tallman

*Corresponding author for this work

Research output: Contribution to journalArticle

25 Citations (Scopus)

Abstract

This paper investigates factors affecting the effectiveness of knowledge sharing in globally dispersed expert groups in a professional service MNC. We specifically focus on possible moderating effects of managerial involvement on the relationships of dispersion and trust with the individual satisfaction with knowledge sharing within such groups. We test our hypotheses in the context of a large multinational software company. This paper contributes to a deeper understanding of how knowledge is shared in globally dispersed settings in the MNC and challenges traditional assumptions on the appropriate level of analysis in studies of knowledge flows within MNCs.

Original languageEnglish
Pages (from-to)32-41
Number of pages10
JournalJournal of World Business
Volume49
Issue number1
Early online date15 Mar 2013
DOIs
Publication statusPublished - Jan 2014
Externally publishedYes

Keywords

  • Communities of practice
  • Expert groups
  • Knowledge sharing
  • Multinational
  • Trust

ASJC Scopus subject areas

  • Business and International Management
  • Finance
  • Marketing

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