Teams in call centres: does size make a difference?

Zeenobiyah Hannif, Anthony McDonnell, Julia Connell, John Burgess

Research output: Contribution to journalArticle

Original languageEnglish
Pages (from-to)121-136
JournalLabour & Industry: a journal of the social and economic relations of work
Volume23
Issue number2
DOIs
Publication statusPublished - 2013

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