“That type of thing does give you a boost”: Control, Self‐valorisation, and Autonomist Worker Copings in Call Centres

Thomas Hastings^*, Andrew Cumbers

^*Corresponding author for this work

Queen's Business School (QBS)

Research output: Contribution to journal › Article › peer-review

10 Citations (Scopus)

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Thomas Hastings
- T.Hastingsqub.acuk
- Queen's Business School (QBS) - Senior Lecturer
- International Business, Entrepreneurship, and Marketing
Person: Academic