Abstract
Recently, alternative dispute resolution (ADR) practices have gained increased exposure as a superior way of addressing workplace conflict. Several studies suggest that organizations in the USA have widely diffused some form of ADR. But uncertainty remains about whether this development is peculiar to the USA or whether it marks a more systemic shift in the way workplace conflict is addressed in organizations. The purpose of this article is to contribute to the debate about the importance of workplace ADR by examining the extent to which organizations based in Ireland have adopted ADR practices to address individual and group-based work problems. It also assesses the factors that influence the diffusion of ADR. The article finds that the diffusion of ADR practices has not been widespread in Ireland, with more innovation occurring in relation to ADR practices aimed at addressing group-based rather than individual-based workplace problems. US-ownership and high commitment HRM practices are found to be significant influences on the diffusion of ADR.
| Original language | English |
|---|---|
| Pages (from-to) | 581-604 |
| Number of pages | 24 |
| Journal | Economic and Industrial democracy |
| Volume | 33 |
| Issue number | 4 |
| DOIs | |
| Publication status | Published - Nov 2012 |
Bibliographical note
Funding Information:We would like to thank the Labour Relation Commission for funding the research for this article. We would also like to acknowledge the support and encouragement provided by Kieran Mulvey.
Copyright:
Copyright 2019 Elsevier B.V., All rights reserved.
Keywords
- Alternative dispute resolution
- interest-based bargaining
- Irish industrial relations
- people management
- workplace conflict management
ASJC Scopus subject areas
- Business, Management and Accounting(all)
- Strategy and Management
- Organizational Behavior and Human Resource Management
- Management of Technology and Innovation
