The diffusion of alternative dispute resolution practices in Ireland

Paul Teague*, Bill Roche, Deborah Hann

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

9 Citations (Scopus)


Recently, alternative dispute resolution (ADR) practices have gained increased exposure as a superior way of addressing workplace conflict. Several studies suggest that organizations in the USA have widely diffused some form of ADR. But uncertainty remains about whether this development is peculiar to the USA or whether it marks a more systemic shift in the way workplace conflict is addressed in organizations. The purpose of this article is to contribute to the debate about the importance of workplace ADR by examining the extent to which organizations based in Ireland have adopted ADR practices to address individual and group-based work problems. It also assesses the factors that influence the diffusion of ADR. The article finds that the diffusion of ADR practices has not been widespread in Ireland, with more innovation occurring in relation to ADR practices aimed at addressing group-based rather than individual-based workplace problems. US-ownership and high commitment HRM practices are found to be significant influences on the diffusion of ADR.

Original languageEnglish
Pages (from-to)581-604
Number of pages24
JournalEconomic and Industrial democracy
Issue number4
Publication statusPublished - Nov 2012

Bibliographical note

Funding Information:
We would like to thank the Labour Relation Commission for funding the research for this article. We would also like to acknowledge the support and encouragement provided by Kieran Mulvey.

Copyright 2019 Elsevier B.V., All rights reserved.


  • Alternative dispute resolution
  • interest-based bargaining
  • Irish industrial relations
  • people management
  • workplace conflict management

ASJC Scopus subject areas

  • General Business,Management and Accounting
  • Strategy and Management
  • Organizational Behavior and Human Resource Management
  • Management of Technology and Innovation


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