The effect of internal quality integration on financial performance: the mediating role of product innovation

Yubing Yu, Haohui Li , Jiawei Xu, Min Zhang, Xiuru Zhang, Justin Zhang, Ye Wu*

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

2 Citations (Scopus)
197 Downloads (Pure)

Abstract

Purpose:
This study aims to examine the joint effect of internal quality integration and product innovation on financial performance by considering the mediating roles of incremental and radical product innovation.

Design/methodology/approach:
A theoretical framework was developed using the organizational capability view. Based on empirical survey data collected from 209 Chinese manufacturing firms, this research uses structural equation modeling and the bootstrapping method to test hypotheses.

Findings:
The results show that internal quality integration positively impacts incremental and radical product innovation and financial performance. Further, incremental product innovation can promote radical product innovation. Both incremental and radical product innovation partially mediate the relationship between internal quality integration and financial performance.

Practical implications:
The findings provide practical guidance for manufacturing companies to engage in quality integration and product innovation. Managers should encourage the internal functional departments to coordinate quality integration while promoting incremental and radical product innovation to occupy a larger market and achieve higher performance.

Originality/value:
This research contributes to the literature in two ways. First, this study expands the theoretical research framework of the joint effects of quality integration and product innovation on financial performance. Second, through testing the mediating role of product innovation, this study provides empirical evidence for the intermediate role of internal quality integration for improving financial performance.
Original languageEnglish
JournalJournal of Manufacturing Technology Management
Early online date07 Aug 2023
DOIs
Publication statusEarly online date - 07 Aug 2023

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