The role of emotional reactivity in the development of employee withdrawal behaviours in call centres

Joanne Wilson, N. Chmiel

Research output: Contribution to conference › Paper

Original language	English
Publication status	Published - Apr 2004
Event	Northern Ireland Branch of the British Psychological Society's Annual Conference - Portrush, United Kingdom Duration: 01 Apr 2004 → 01 Apr 2004

Conference	Northern Ireland Branch of the British Psychological Society's Annual Conference
Country	United Kingdom
City	Portrush
Period	01/04/2004 → 01/04/2004

Cite this

Wilson, J., & Chmiel, N. (2004). The role of emotional reactivity in the development of employee withdrawal behaviours in call centres. Paper presented at Northern Ireland Branch of the British Psychological Society's Annual Conference, Portrush, United Kingdom.

@conference{7d0575f4a770404e8c20b4f97c3be4a7,

title = "The role of emotional reactivity in the development of employee withdrawal behaviours in call centres",

author = "Joanne Wilson and N. Chmiel",

year = "2004",

month = apr,

language = "English",

note = "Northern Ireland Branch of the British Psychological Society's Annual Conference ; Conference date: 01-04-2004 Through 01-04-2004",

}