The role of emotional reactivity in the development of employee withdrawal behaviours in call centres

Joanne Wilson, N. Chmiel

    Research output: Contribution to conferencePaper

    Original languageEnglish
    Publication statusPublished - Apr 2004
    EventNorthern Ireland Branch of the British Psychological Society's Annual Conference - Portrush, United Kingdom
    Duration: 01 Apr 200401 Apr 2004

    Conference

    ConferenceNorthern Ireland Branch of the British Psychological Society's Annual Conference
    CountryUnited Kingdom
    CityPortrush
    Period01/04/200401/04/2004

    Cite this

    Wilson, J., & Chmiel, N. (2004). The role of emotional reactivity in the development of employee withdrawal behaviours in call centres. Paper presented at Northern Ireland Branch of the British Psychological Society's Annual Conference, Portrush, United Kingdom.