The role of emotional reactivity in the development of employee withdrawal behaviours in call centres

Joanne Wilson, N. Chmiel

Research output: Contribution to conference › Paper

Original language	English
Publication status	Published - Apr 2004
Event	Northern Ireland Branch of the British Psychological Society's Annual Conference - Portrush, United Kingdom Duration: 01 Apr 2004 → 01 Apr 2004

Conference	Northern Ireland Branch of the British Psychological Society's Annual Conference
Country/Territory	United Kingdom
City	Portrush
Period	01/04/2004 → 01/04/2004

Cite this

@conference{7d0575f4a770404e8c20b4f97c3be4a7,

title = "The role of emotional reactivity in the development of employee withdrawal behaviours in call centres",

author = "Joanne Wilson and N. Chmiel",

year = "2004",

month = apr,

language = "English",

note = "Northern Ireland Branch of the British Psychological Society's Annual Conference ; Conference date: 01-04-2004 Through 01-04-2004",

}