Understanding how HR systems work: the role of HR philosophy and HR processes

Kathy Monks , Grainne Kelly, Edel Conway, Patrick Flood, Katie Truss, Enda Hannon

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    46 Citations (Scopus)
    11984 Downloads (Pure)


    Despite the proliferation of studies of HR systems, there are still substantial gaps in our understanding
    of how such systems actually work. This article, by focusing on the neglected areas of HR philosophy
    and HR processes in the composition of HR systems, and by using a qualitative, employee-centred
    approach in the collection and analysis of data, provides new insights into the working of HR systems.
    Using data from interviews with 56 knowledge workers employed in the information and
    communications technology sector in Ireland and the UK, we explore employee-level reactions to two
    different types of HR systems. We highlight the various ways in which HR processes interact with HR
    practices and the different outcomes that may result, and we identify the key role of HR philosophy in
    HR system operation.
    Original languageEnglish
    Pages (from-to)379-395
    Number of pages17
    JournalHuman Resource Management Journal
    Issue number4
    Early online date26 Oct 2012
    Publication statusPublished - Nov 2013

    ASJC Scopus subject areas

    • Organizational Behavior and Human Resource Management


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