Usability of transparency portals: Examination of perceptions of journalists as information seekers

Michele Crepaz, Liam Kneafsey

Research output: Contribution to journalArticlepeer-review

Abstract

Transparency in public institutions is relevant only in so far as the disclosed information is useful for the stakeholders who access it. Hence, we ask: what do users do with the information they obtain through transparency laws? Despite the growing interest in transparency research, the ways transparency portals are used to gather information remain strikingly understudied. We study the use of proactively and reactively disclosed of information under four different transparency laws. Data is collected in the Republic of Ireland through a survey of what is generally considered to be the main category of users, benefiters, and guardians of transparency, namely journalists. This is one of the first surveys of the media's use of resources intended to ensure greater transparency in politics and offers a standard approach to the study of open government as a means to improve democratic governance.
Original languageEnglish
JournalPublic Administration
Early online date04 Aug 2021
DOIs
Publication statusEarly online date - 04 Aug 2021

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