Abstract
In the context of an industry-academia collaboration in the scope of test process improvement, there was a need to assess the usage, usefulness and quality of defect reports. The objective was to assess the extent to which each field of a defect report (e.g., product name, version number) is read/used by developers, ensuring that efforts spent into writing those fields are worthwhile, and also to pinpoint improvement areas in defect reports to increase developers' effectiveness in fixing defects. To address those needs, we conducted a questionnaire survey which gathered input from 38 software developers in the context of a large Turkish software and systems company providing global solutions in the areas of defense and IT. Analysis of survey results helped us to determine the usage and usefulness of various defect report fields and also to pinpoint the necessary improvement areas in defect reports, out of which an improvement effort has already started.
| Original language | English |
|---|---|
| Title of host publication | Proceedings of the 20th International Conference on Evaluation and Assessment in Software Engineering, EASE 2016 |
| Publisher | Association for Computing Machinery |
| Volume | 01-03-June-2016 |
| ISBN (Electronic) | 9781450336918 |
| DOIs | |
| Publication status | Published - 01 Jun 2016 |
| Externally published | Yes |
| Event | 20th International Conference on Evaluation and Assessment in Software Engineering, EASE 2016 - Limerick, Ireland Duration: 01 Jun 2016 → 03 Jun 2016 |
Conference
| Conference | 20th International Conference on Evaluation and Assessment in Software Engineering, EASE 2016 |
|---|---|
| Country/Territory | Ireland |
| City | Limerick |
| Period | 01/06/2016 → 03/06/2016 |
Keywords
- Assessment
- Bug reports
- Defect reports
- Industrial case study
- Quality
- Usage
- Usefulness
ASJC Scopus subject areas
- Software
- Human-Computer Interaction
- Computer Vision and Pattern Recognition
- Computer Networks and Communications