@inproceedings{5b0dc0c88a5548fb933b1fd1149eb8d3,
title = "Using feedback from end users to improve design of product service systems",
keywords = "Consultation, Participatory design, Product service systems",
author = "T. Lawlor-Wright and M. Rainey and {Al Ghazal}, H. and M. Ferrario and Will Simm and Whittle, {Jonathan Nicholas David}",
year = "2012",
language = "English",
isbn = "9789537738174",
series = " Proceedings of DESIGN 2012, the 12th International Design Conference",
pages = "667--672",
booktitle = "Proceedings of the 12th International Design Conference, DESIGN 2012",
note = "12th International Design Conference, DESIGN 2012 ; Conference date: 21-05-2012 Through 24-05-2012",
}