Where would you turn for help? Older adults' awareness of community support services

M. Denton, J. Ploeg, J. Millen Plenderleith, L. Boos, N. Akhtar-Danesh, J. Tindale, J. Lillie, B. Hutchison, K. Brazil, M. Quinlan

Research output: Contribution to journalArticle

20 Citations (Scopus)

Abstract

Previous findings on older adults' awareness of community support services (CSSs) have been inconsistent and marred by acquiescence or over-claiming bias. To address this issue, this study used a series of 12 vignettes to describe common situations faced by older adults for which CSSs might be appropriate. In telephone interviews, 1,152 adults aged 50 years and over were read a series of vignettes and asked if they were able to identify a community organization or agency that they may turn to in that situation. They were also asked about their most important sources of information about CSSs. The findings show that, using a vignette methodology, awareness of CSSs is much lower than previously thought. The most important sources of information about CSSs included information and referral sources, the telephone book, doctors' offices, and word of mouth.
Original languageEnglish
Pages (from-to)359-370
Number of pages12
JournalCanadian Journal on Aging
Volume27
Issue number4
DOIs
Publication statusPublished - 01 Jan 2008

Bibliographical note

Copyright 2012 Elsevier B.V., All rights reserved.

Fingerprint Dive into the research topics of 'Where would you turn for help? Older adults' awareness of community support services'. Together they form a unique fingerprint.

  • Cite this

    Denton, M., Ploeg, J., Millen Plenderleith, J., Boos, L., Akhtar-Danesh, N., Tindale, J., Lillie, J., Hutchison, B., Brazil, K., & Quinlan, M. (2008). Where would you turn for help? Older adults' awareness of community support services. Canadian Journal on Aging, 27(4), 359-370. https://doi.org/10.3138/cja.27.4.359