Work Conflict-Inappropriate Behaviour (Harassment, Bullying and Mobbing) at Kuala Lumpur Hospital, Malaysia

Dominika Polkowska, Yuzana Mohd Yusop, Martin Dempster, Clifford Stevenson

Research output: Chapter in Book/Report/Conference proceedingChapter

Abstract

Research has demonstrated that the consequences of harassment, bullying and mobbing (grouped under the term inappropriate behaviour) can lead to both short and long term mental health problems. However, there is little research on inappropriate behaviour in Malaysia, which has a multi-ethnic society and Asian culture, and so the correlates of inappropriate behaviour are likely to differ from the experience of European and North American countries. Research to date (in Malaysia) has tended to focus only on the personal well-being of alleged victims including stress, long working hours, insomnia. This focus has meant that the aetiology of inappropriate behaviour in Malaysia is not well understood, inlcuding its dispersal, causes and impact. In the present study completed questionnaires were obtained from 108 employees’ from various professions in clinical and non- clinical backgrounds at Kuala Lumpur Hospital, obtained via stratified random sampling. Preliminary analyses show that the presence of inappropriate behaviour (42.6%) at the workplace is considered to be high. The study shows that, within a sample of Malaysia health care employees, exposure to inappropriate behaviour at work does not differ between grades and types of employment. The research also demonstrates that the factor structure of the Job Satisfaction Scale might not be appropriate in a Malaysian sample and an alternative factor structure is proposed.
Original languageEnglish
Title of host publicationThe Value of Work in Contemporary Society
PublisherBrill
DOIs
Publication statusPublished - 09 Apr 2019

Publication series

NameThe Value of Work in Contemporary Society

Fingerprint

Mobbing
Malaysia
Harassment
Bullying
Factors
Employees
Etiology
Insomnia
Asia
Working hours
Work place
Healthcare
Well-being
Random sampling
Correlates
Questionnaire
Job satisfaction
Mental health

Cite this

Polkowska, D., Yusop, Y. M., Dempster, M., & Stevenson, C. (2019). Work Conflict-Inappropriate Behaviour (Harassment, Bullying and Mobbing) at Kuala Lumpur Hospital, Malaysia. In The Value of Work in Contemporary Society (The Value of Work in Contemporary Society). Brill. https://doi.org/10.1163/9781848883574_018
Polkowska, Dominika ; Yusop, Yuzana Mohd ; Dempster, Martin ; Stevenson, Clifford. / Work Conflict-Inappropriate Behaviour (Harassment, Bullying and Mobbing) at Kuala Lumpur Hospital, Malaysia. The Value of Work in Contemporary Society. Brill, 2019. (The Value of Work in Contemporary Society).
@inbook{ef39abfdf51a4320ac9e33c1895dd2c7,
title = "Work Conflict-Inappropriate Behaviour (Harassment, Bullying and Mobbing) at Kuala Lumpur Hospital, Malaysia",
abstract = "Research has demonstrated that the consequences of harassment, bullying and mobbing (grouped under the term inappropriate behaviour) can lead to both short and long term mental health problems. However, there is little research on inappropriate behaviour in Malaysia, which has a multi-ethnic society and Asian culture, and so the correlates of inappropriate behaviour are likely to differ from the experience of European and North American countries. Research to date (in Malaysia) has tended to focus only on the personal well-being of alleged victims including stress, long working hours, insomnia. This focus has meant that the aetiology of inappropriate behaviour in Malaysia is not well understood, inlcuding its dispersal, causes and impact. In the present study completed questionnaires were obtained from 108 employees’ from various professions in clinical and non- clinical backgrounds at Kuala Lumpur Hospital, obtained via stratified random sampling. Preliminary analyses show that the presence of inappropriate behaviour (42.6{\%}) at the workplace is considered to be high. The study shows that, within a sample of Malaysia health care employees, exposure to inappropriate behaviour at work does not differ between grades and types of employment. The research also demonstrates that the factor structure of the Job Satisfaction Scale might not be appropriate in a Malaysian sample and an alternative factor structure is proposed.",
author = "Dominika Polkowska and Yusop, {Yuzana Mohd} and Martin Dempster and Clifford Stevenson",
year = "2019",
month = "4",
day = "9",
doi = "10.1163/9781848883574_018",
language = "English",
series = "The Value of Work in Contemporary Society",
publisher = "Brill",
booktitle = "The Value of Work in Contemporary Society",

}

Polkowska, D, Yusop, YM, Dempster, M & Stevenson, C 2019, Work Conflict-Inappropriate Behaviour (Harassment, Bullying and Mobbing) at Kuala Lumpur Hospital, Malaysia. in The Value of Work in Contemporary Society. The Value of Work in Contemporary Society, Brill. https://doi.org/10.1163/9781848883574_018

Work Conflict-Inappropriate Behaviour (Harassment, Bullying and Mobbing) at Kuala Lumpur Hospital, Malaysia. / Polkowska, Dominika; Yusop, Yuzana Mohd; Dempster, Martin; Stevenson, Clifford.

The Value of Work in Contemporary Society. Brill, 2019. (The Value of Work in Contemporary Society).

Research output: Chapter in Book/Report/Conference proceedingChapter

TY - CHAP

T1 - Work Conflict-Inappropriate Behaviour (Harassment, Bullying and Mobbing) at Kuala Lumpur Hospital, Malaysia

AU - Polkowska, Dominika

AU - Yusop, Yuzana Mohd

AU - Dempster, Martin

AU - Stevenson, Clifford

PY - 2019/4/9

Y1 - 2019/4/9

N2 - Research has demonstrated that the consequences of harassment, bullying and mobbing (grouped under the term inappropriate behaviour) can lead to both short and long term mental health problems. However, there is little research on inappropriate behaviour in Malaysia, which has a multi-ethnic society and Asian culture, and so the correlates of inappropriate behaviour are likely to differ from the experience of European and North American countries. Research to date (in Malaysia) has tended to focus only on the personal well-being of alleged victims including stress, long working hours, insomnia. This focus has meant that the aetiology of inappropriate behaviour in Malaysia is not well understood, inlcuding its dispersal, causes and impact. In the present study completed questionnaires were obtained from 108 employees’ from various professions in clinical and non- clinical backgrounds at Kuala Lumpur Hospital, obtained via stratified random sampling. Preliminary analyses show that the presence of inappropriate behaviour (42.6%) at the workplace is considered to be high. The study shows that, within a sample of Malaysia health care employees, exposure to inappropriate behaviour at work does not differ between grades and types of employment. The research also demonstrates that the factor structure of the Job Satisfaction Scale might not be appropriate in a Malaysian sample and an alternative factor structure is proposed.

AB - Research has demonstrated that the consequences of harassment, bullying and mobbing (grouped under the term inappropriate behaviour) can lead to both short and long term mental health problems. However, there is little research on inappropriate behaviour in Malaysia, which has a multi-ethnic society and Asian culture, and so the correlates of inappropriate behaviour are likely to differ from the experience of European and North American countries. Research to date (in Malaysia) has tended to focus only on the personal well-being of alleged victims including stress, long working hours, insomnia. This focus has meant that the aetiology of inappropriate behaviour in Malaysia is not well understood, inlcuding its dispersal, causes and impact. In the present study completed questionnaires were obtained from 108 employees’ from various professions in clinical and non- clinical backgrounds at Kuala Lumpur Hospital, obtained via stratified random sampling. Preliminary analyses show that the presence of inappropriate behaviour (42.6%) at the workplace is considered to be high. The study shows that, within a sample of Malaysia health care employees, exposure to inappropriate behaviour at work does not differ between grades and types of employment. The research also demonstrates that the factor structure of the Job Satisfaction Scale might not be appropriate in a Malaysian sample and an alternative factor structure is proposed.

UR - http://www.mendeley.com/research/work-conflictinappropriate-behaviour-harassment-bullying-mobbing-kuala-lumpur-hospital-malaysia-1

U2 - 10.1163/9781848883574_018

DO - 10.1163/9781848883574_018

M3 - Chapter

T3 - The Value of Work in Contemporary Society

BT - The Value of Work in Contemporary Society

PB - Brill

ER -

Polkowska D, Yusop YM, Dempster M, Stevenson C. Work Conflict-Inappropriate Behaviour (Harassment, Bullying and Mobbing) at Kuala Lumpur Hospital, Malaysia. In The Value of Work in Contemporary Society. Brill. 2019. (The Value of Work in Contemporary Society). https://doi.org/10.1163/9781848883574_018