External stakeholder management and engagement on urban construction projects in the UK and Ireland

Abstract

The disruptive nature of urban construction projects in the United Kingdom (UK) and Ireland results in hazardous and complex environments, particularly when considering the management and engagement of external stakeholders. Therefore, the aim of this research was to identify and document who the external stakeholders are; what issues are encountered and how they affect urban construction projects; and what strategies and methods of communication and engagement are used by on-site project managers to counteract the issues identified on urban construction projects in the UK and Ireland.